1. Introduction

Livesey Design (“I”, “me”, “my”) provides interior design and visualisation services.

This policy explains what personal data I collect, how I use it, and your rights under UK data protection law, including the UK GDPR.

If you have any questions, you can contact:
hello@livesey.design

2. The information I collect

I may collect and store the following types of personal data:

Information you provide directly

• Name

• Email address and phone number

• Home or project address

• Photos, videos or measurements of your space

• Floorplans, drawings or documents you choose to share

• Project preferences, style notes and other details relevant to design work

Information collected automatically

• Basic technical data (e.g. IP address, browser type)

• Website usage statistics via Squarespace Analytics or similar tools

Information provided by third parties

(e.g. if an architect, developer or estate agent contacts me on your behalf)

3. Why I collect your data (legal basis)

I only use your data when I have a lawful basis to do so:

Contractual necessity

To prepare quotes, deliver design work, provide visuals, and communicate with you about your project.

Legitimate interest

To respond to enquiries, maintain business records, improve my services, and protect my business.

Consent

For optional things like joining a mailing list (only if you explicitly opt in).

4. How I use your data

I use your information to:

• Respond to enquiries

• Provide quotes and proposals

• Create designs, visuals and reports

• Communicate clearly during your project

• Process payments and maintain invoices

• Improve my website and services

• Maintain legal and tax compliance

I do not sell your data or use it for automated decision-making or profiling.

5. Who I share your data with

I may share your data with:

• Contractors, suppliers or trades only with your explicit consent

• Software tools used to deliver services (e.g. rendering software, cloud storage)

• Payment processing and accounting services

• Legal, tax or regulatory bodies if required by law

I never sell or trade personal data.

6. How long I keep your data

• Project information: up to 6 years (HMRC requirement)

• Visuals, drawings and design files: retained as part of project records

• Email enquiries that do not proceed: up to 12 months

You may ask for deletion sooner where legally permitted.

7. How your data is stored

Your data may be stored in:

• Email

• Google Drive

• Squarespace CMS

• Accounting software

All systems are password-protected and use industry-standard security.

8. Your rights

Under UK GDPR, you have the right to:

• Access your data

• Correct inaccurate data

• Request deletion (where legally possible)

• Object to certain processing

• Restrict processing

• Request data transfer

• Lodge a complaint with the ICO (ico.org.uk)

To exercise any rights, email: hello@livesey.design

9. Changes to this policy

I may update this policy from time to time. The latest version will always be available on this page.